The People Who Make the Stay Worth It

Every great guest experience is built on hospitality work: rooms cleaned to standard on a punishing quota, banquets set and struck overnight, floors run smoothly through holiday weekends and convention rushes. It's skilled, physical, essential work — and too often it comes with unpredictable schedules, understaffed shifts, and pay that doesn't keep up with the room rates. Hospitality workers built this industry. A union makes sure they share in what it earns.

With an NEJB contract, hospitality workers negotiate the things that matter most on the job: real wage scales instead of manager discretion, workload and room-quota protections for housekeepers, fair scheduling, affordable health insurance, and a grievance process that means a supervisor's word isn't the final word. Union hospitality jobs in our region consistently outpace non-union jobs on pay and benefits — because the contract is enforceable, not aspirational.

Whether you're already an NEJB member looking for your contract and steward resources, or you work in a non-union hotel or casino and are tired of hoping things get better on their own, you're in the right place. Organizing starts with a conversation — confidential, no commitment, on your schedule. Talk to us about what a union would look like where you work.